Shop Terms


Our Legal Obligations


We represent and warrant to you:

We have the right to sell the products to you; and

The products are not be subject to any undisclosed security or charge.

We represent and warrant to you that the products;

are of acceptable quality having regard to their nature, the price, representations made by us and any statements made on packaging or labels;

are reasonably fit for the purpose that we represent;

supplied by description correspond with their description.

In addition, you have the rights and remedies afforded to you by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993. We will honour our obligations to you under these Acts.

To the extent permitted by law, business customers agree that where products are purchased for the purpose of a business that the Consumer Guarantees Act 1993 or equivalent consumer protection legislation does not apply.

Limitation on Liability

In no event shall Enhance Cosmedic be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if Enhance Cosmedic has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site.


Enhance Cosmedic uses reasonable endeavours to ensure this website, and any transactions conducted on it, are secure. However, you acknowledge that the security of information and payments transmitted via the Internet can never be entirely secure or error free. Enhance Cosmedic will not be liable for any damages suffered due to failure, delay, interception or manipulation of electronic communications by third parties on any computer programmes (e.g. those used for transmission of viruses).

Your Legal Obligations

Site Access

Enhance Cosmedic hereby grants you permission to access, view and download the content appearing on this site, for your personal, non-commercial use only. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the express written permission of Enhance Cosmedic, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.

Copyright & Trademarks

You agree that the content you access, view or download on this site and the software used to create it, remains the property of Enhance Cosmedic or its Licensors as defined by New Zealand and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter such content in any way or make it available to any third parties.

If you wish to link to this website, you should request our permission. To do so email us at You must not do anything which alters our website or interferes with how it works

Products and Purchases

Price and Availability

Product price and availability information on the Website is subject to change without notice.


All prices are New Zealand GST inclusive unless otherwise stated.

Stock Availability and Cancellation of Orders

All items sold via the Enhance Cosmedic website are subject to availability and Enhance Cosmedic reserves the right not to accept or cancel any order for products that are out of stock, including the right to cancel after an order confirmation. Also, due to manufacturers’ packaging and labelling changes, goods delivered may differ to the product images presented on this site.

Enhance Cosmedic also reserves the right to cancel orders for any other reason or to cancel the purchase agreement after order confirmation, including but not limited to where Enhance Cosmedic believes the order to be fraudulent or constitute a misuse of a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).

After we have accepted your order for the products, you may not cancel the order without our consent. We will not consent to cancellation if we have processed documentation in fulfilment of your order.

International Orders

Enhance Cosmedic does not currently deliver to customers outside of New Zealand.

Damage in Transit

If you suspect your product has been damaged during delivery, please do not throw away the parcel or cover/courier bag in which the product arrived in as the courier may need to inspect it. Please email us at, and include the date and time the goods were received, the invoice number, tracking number, and photos of the damaged item or items. We will email you a claim form which must be completed and returned within 7 days. We may organise the return of the product for inspection and will endeavour to send you a replacement as soon as possible. All claims must be lodged within 72 hours of the consignment being first delivered to you. Failure to do so, will result in that claim being denied.

Returns Policy

The Consumer Guarantee Act and Fair Trading Act provide the basis for our returns policy.

Goods will be replaced if damaged in transit. The cost of return to us is your responsibility.

We will not accept the return of any products that have been opened due to hygiene and safety reasons. This includes circumstances where you have suffered an allergic reaction or other sensitivity to the products you have purchased. It is your responsibility to determine whether the product that you order is suitable for your use.

Subject to the above restrictions, if you wish to return product to us, this is what you must do:

Sending an item back to us

In the first instance please email to and we will provide you a step by step guide on the returns process for any wrongly picked items. In that initial email, please provide brief details of the reason for your wishing to return the product. We may require to provide photographic evidence of any damage or other circumstance that is the basis of your wish to return the product to us.

Using a good carton, make sure the item or items are well packed and return the package via insured and tracked courier parcel. The NZ Post is possibly the easiest way to send goods back, with all returns addressed to:

Enhance Cosmedic
53 Rainey Crescent
Papamoa Beach 3118

(NOTE: Cash on Deliveries (CODs) will not be accepted)

Keep a record of your shipment until you have received a credit or replacement goods.

Website Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Any handling and collecting of personal information will be processed in accordance with local law, and will not be sold to third parties.


This website and its content is copyright of “” – © “” 2020. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only

you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it is enhanced. Specifically, the following Cookies are in use:

– Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics’ Cookies here:

– Social Media Sharing and Integration (3rd party). We use Facebook and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook’s Cookie use here: , and Twitter’s here:

– We also sometimes use video embedding, like YouTube or Vimeo (3rd party) to enhance your experience of content on our site. You can find out about YouTube’s Cookie policy here:, and Vimeo’s here:

WordPress uses Cookies to further enhance the experience of the website, which you can read more about , here –